01
The situation
Whittle Consulting has spent 27 years advising the mining industry on integrated strategic planning, complex enough that entire leadership teams need to understand it before the work can begin. For 15 years, that meant Gerald Whittle travelling up to 200 days a year to deliver a two-day seminar, on every continent, for every new client.
The pandemic moved it to Zoom. Engagement doubled, but Gerald was still presenting live 10 to 12 times a year, often starting at 2am to reach global teams. His calendar was the ceiling on how fast the business could grow.