Your growth shouldn't be capped by your admin.
The training is good and people want it. But every enquiry needs a phone call, every enrolment is pushed through by hand, and the course sits on a platform that undersells it. We fix the process and the systems around your training, so your team spends its time teaching and selling, not chasing paperwork.
What is the admin costing you? Change the numbers.
We have people, each spending hours a week on enquiry calls and enrolments done by hand. Their time is worth about an hour.
$129,600
a year of senior time on work a system could carry.
- 864 hours a year
- about 23 full-time weeks
- 48 working weeks
A SCALE Blueprint is $6,000 + GST. With your numbers, that's about 11 working days of what the bottleneck already costs you.
Book a 30-minute callSound familiar?
Admin through the roof. Students capped by it.
- Nobody enrols without a phone call.Someone has to explain the program before every decision.
- Every enrolment is a chain of manual steps.A callback, an agreement, a separate payment, then access set up by hand.
- Some agreements never come back.Every step is a place for people to drop off.
- The course looks older than it is.An ageing platform undersells the quality of the training behind it.
- Growth means more admin staff.The number of students is set by how much the team can process, not by demand.
A faster tool.
The same problem.
Patching one tool at a time just makes a slightly faster version of the same chain. Fix the enrolment and the phone calls become the bottleneck. Fix the calls and the platform does.
So we look at all three together: the course, the way it's sold, and the path from enquiry to enrolled.
The fix
From enquiry to enrolled, without anyone pushing it through.
Flip the switch: today, all of it goes through your team.
The system teaches it
The foundations, learned once, properly, without anyone on a call.
Nothing yet. It all goes through a person.
A tool handles it
The routine checks and admin that follow your rules every time.
Nothing yet. It all goes through a person.
Your expert keeps it
The judgement calls that genuinely need experience.
What we build for training organisations
The course, the sales path and enrolment, as one system.
What runs on its own
- A sales page that explains itSo people can understand the program and decide without a phone call.
- Enrolment in one flowSign-up, agreement, payment, access and onboarding, automated end to end.
- The course, rebuiltOff the ageing platform, restructured so the experience matches the quality of your training.
- The right platformSelected and set up for how you deliver. We're partners of TalentLMS and LearnWorlds.
What your team keeps
- The teaching and mentoringThe part your students are paying for.
- The bigger dealsTime for partner and business clients, not chasing paperwork.
- The students who need helpNot the ones who just need a login.
We switch it over as a clean handover, so the business keeps running while we build.
How it works with training organisations
Five stages, without stopping the business.
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01 / 05 · Strategise
Find the real bottleneck.
We map the whole journey from first enquiry to active student, and put a number on what the manual steps cost.
You receiveYour SCALE Blueprint, with a fixed quote for the build.
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02 / 05 · Capture
Everything as it is today.
Your course, your enrolment steps, your agreements and the questions people ask on the phone.
You sign offThe content gap report and a content-freeze date.
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03 / 05 · Architect
See it before it's built.
Wireframes for the sales page, a prototype of the enrolment flow, and the course design, approved before anything is built.
You sign offThe design. It locks the build scope.
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04 / 05 · Launch
Switch over cleanly.
Tested end to end, then moved across without a disruptive cutover.
You sign offGo-live.
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05 / 05 · Enable
Your team runs it.
Your team learns to run it, and every platform and account is set up in your name.
You receiveA team that can run it without us.
Proof
A training business that stopped being capped by its admin.
Callback, agreement, payment and access replaced by one flow, MrMentor
"Our vision for the business has always been to become the absolute market leader. What Susan did was amplify that opportunity by providing the platform that allows us to truly chase that goal." Brett Mansfield, CEO, MrMentor
Questions
What training organisations usually ask.
Do we have to stop selling while you rebuild?
No. The switch-over is planned as a clean handover, so you keep enrolling students while we build.
Can you move our course off our current platform?
Yes. We rebuild the course rather than copy it across, so it matches the quality of your training, then set it up on the platform that fits how you deliver.
Will we have to replace all our tools?
Not necessarily. We map what you use today, then keep, connect, replace or build only what removes the bottleneck.
Who pays for the platform?
On an off-the-shelf platform, you hold the account and pay the provider directly. If you need something custom-built, it's scoped and priced in your Blueprint, and licensed to you for unlimited use: who owns what.
What does it cost?
Every project starts with the SCALE Blueprint: $6,000 + GST for one service. It ends with a fixed quote for the build, so you know the full price before you commit.
Ready when you are
Is your admin deciding how many students you take?
In 30 minutes we'll give you an honest read on where your enquiries and enrolments get stuck, and what would fix it.
No obligation. Bring your numbers from the calculator.